Changes and Returns
Refund Policy for BlissZen
At BlissZen, we prioritize the satisfaction of our customers and stand behind the quality of our products. We offer a straightforward refund policy to ensure your peace of mind when shopping with us.
30-Day Money-Back Guarantee
- Eligibility: You can try our products risk-free for 30 days. If you're not completely satisfied with your purchase during this period, you are eligible for a full refund.
- Condition of Products: To qualify for a refund, the product must be returned in its original condition, including all original packaging and accessories. Products that are damaged or show excessive wear and tear may not be eligible for a full refund.
How to Initiate a Refund
- Contact Us: To start the return process, please reach out to our support team at blisszen@gmail.com. Provide your order number and a brief explanation of why you are dissatisfied with the product.
- Return Authorization: Our team will review your request and, if applicable, provide you with a Return Authorization and detailed instructions for returning the product.
- Shipping the Product: You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the product is safely returned to our facility.
- Receiving Your Refund: Once we receive and inspect the returned item, we will initiate your refund. Refunds are typically processed to the original method of payment within 5-7 business days.
Additional Information
- Refunds are applicable only for products purchased directly from BlissZen. If you purchased our product through another retailer, please contact them for their return and refund policies.
- Our refund policy does not cover products that have been modified or used in a manner inconsistent with their intended use.
We hope you enjoy your shopping experience with BlissZen. If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We're here to assist you.